Customer Success | Descartes

Customer Success


Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.

Featured Customer Success Stories


Brand Name Lighting
Brand Name Lighting doubled Amazon orders and expanded beyond Amazon with Descartes Sellercloud for centralized inventory and ecommerce operations.
learn moresobre Brand Name Lighting

Sterling Forever
With Descartes Sellercloud™, Sterling Forever gained full control over their operations, from order routing and inventory tracking to profitability analysis and automation.
learn moresobre Sterling Forever

North American Stainless
North American Stainless deployed Descartes’ shipper transportation management system (TMS) to automate load scheduling, optimize flatbed operations, reduce shipping delays, save on carrier costs, and preserve its competitive advantage and market leadership by delivering product on time to a global customer base.
learn moresobre North American Stainless

Scuba Choice
As Scuba Choice expanded, managing component-based inventory and maintaining consistency across marketplaces became increasingly complex. To gain better control and scale more effectively, Descartes Sellercloud™ was implemented.
learn moresobre Scuba Choice

Tallgrass Freight
Tallgrass Freight replaced its ineffective carrier vetting solution and manual insurance validation processes with the Descartes MyCarrierPortal™ solution, fully integrated with its proprietary transportation management system (TMS).
Learn moresobre Tallgrass Freight

Stoked Ride Shop
Stoked Ride Shop gained SKU-level margin visibility, improved bundle cost accuracy, and achieved 15% year-over-year growth with Descartes Sellercloud.
learn moresobre Stoked Ride Shop

ER2
ER2 eliminated cross-shipping, improved picking speed by 75%, and reduced shipping costs using Descartes Sellercloud to unify eight warehouses.
learn moresobre ER2

Jem Global
As ecommerce became a primary growth engine, Jem Global's operational complexity increased. Manual processes and disconnected systems made it difficult to maintain inventory accuracy, fulfill orders efficiently, and scale with confidence. To support continued growth, the company turned to Descartes Sellercloud™.
learn moresobre Jem Global

Bridgeway
Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.
learn moresobre Bridgeway

Featured Videos


Talking Logistics – Import Tariffs: A Top-Tier Enforcement Priority in the U.S.
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Talking Logistics: AI Innovations in Global Trade Intelligence
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Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey
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Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
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BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
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Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
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Tomlinson Taps into Telematics to Enhance Business Performance
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Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

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Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

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Brook Reimagines Furniture Rental Through Digital Transformation

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SEL Transforms Operations with Digital Freight Broker Technology from Descartes

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Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

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Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

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GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

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Swix (Norway) Customer Success

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Stark Group (Sweden) Customer Success

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Iceland Post Customer Success

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Wehkamp (The Netherlands) Customer Success

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Descartes Customers in the News


Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.

General News