Direct Traffic Solutions | descartes.com

Direct Traffic Solutions

Cloud-based TMS + Freight Visibility Solution Drives Brokerage Growth

Driven by a vision to bring a more agile and responsive logistics approach to customers’ diverse shipping needs, Direct Traffic Solutions implemented Descartes Aljex™ TMS and real-time freight visibility solution Descartes MacroPoint™. The combined scalable solution automates freight brokerage tasks and provides full visibility, helping Direct Traffic to increase operational efficiency, strengthen customer and carrier relationships, and trim operating costs to boost margins.

“Descartes Aljex gives us all the tools we need to run the business in one place. We’ve been able to drive growth and increase margins with streamlined load building, rating, integrated load boards, and automated back-office operations. Descartes MacroPoint delivers the customer service edge we were missing, eliminating manual track-and-trace with real-time shipment visibility.”
Robert Meehan
President & CEO
Direct Traffic Solutions

Company Profile

About the Client

Direct Traffic Solutions is entwined in a global transportation network, specializing in truckload, less-than-truckload, and intermodal freight, delivering clarity, simplicity, and profit-driving solutions nationwide.

Quick Overview

Challenge: Rapid Growth Impede Operational Efficiency

Florida-based freight broker Direct Traffic Solutions moves 1,500 to 2,000 primarily truckload shipments every month for high-profile customers across various industries. Since opening in 2012, the company has doubled in size almost every year. As operations expanded, it became more challenging to carry out brokerage and freight tracking workflows using manual processes, prompting the need for more automation.

Solution: Visibility & Automation Streamline Operations

Direct Traffic sought a cloud-based transportation management solution (TMS) with integrated real-time freight visibility to meet escalating customer demand. The implementation of the Descartes Aljex TMS and MacroPoint in 2020 streamlined daily freight broker activities, improving order entry, lane rate comparison, and dispatching. The platform automatically identifies problem shipments and alerts involved parties by text or email.

“After a rapid, smooth deployment, we’ve been impressed with how Descartes Aljex has helped us scale to better serve our customers. We can build loads more efficiently, reduce dispatching time, and cut manual labor and paperwork with automated rate confirmation.”
Robert Meehan
President/CEO at Direct Traffic Solutions

Results: Heightened Efficiency

The integrated Descartes solution automates carrier rate acceptance and dispatching, consolidating follow-up tasks like accounting, invoicing, and reporting within a single platform. Direct Traffic replaced time-consuming manual check calls with real-time load visibility.

Increased Profit Margins

Cost-effective implementation cycles provided immediate savings, optimizing margins through lane-based rating and reducing manual tracking processes.

Scalable Growth

The cloud-based Descartes solution automated cumbersome manual processes, improving efficiency, covering more loads, and scaling revenue with the same team.

Enhanced Service Levels

Direct Traffic easily tracks trucks from departure to delivery, receiving updates every half hour. The freight broker manages by exception, improving on-time delivery performance and reducing penalties.