2025 Freight Forwarder Customs Broker Benchmark Study | Descartes

Descartes 2025 Forwarder/ Broker Benchmark Study

Descartes' benchmark report analyzes trends and strategies compiled from 434 global freight forwarders and customs brokers who weighed in on industry issues, strategies, tactics, and technology.

Dive into the survey results!

What You'll Learn

The Supply Chain Challenges that Are Key

Explore the key macroeconomic challenges identified by our respondents as top of mind. How do you measure up?

How to Grow Amid Macroeconomic Changes

Explore how other freight forwarders are driving growth in a challenging environment and how they are adapting to change.

Application and Adoption of Advanced Technology

Read how forwarders and brokers are using and adopting technology to keep pace with the competition.