# White Paper – Freight Forwarders & Digitization Part 2: Collecting Data & Effective Integration

**Get the Second Installment in the Series: Collecting Data & Effective Integration:**

Freight forwarders know that they need to provide an easy way for their customers to book, rate, track, and ship on-demand. The only way to do this is to collect data, use it effectively, and to better integrate with logistics partners and customers.

This ultimate guide is the second in a series on how the freight forwarding market is changing and what to do it about it. Filled with easy-to-understand practical take-aways, this piece delivers the real-world insight you need to connect with others in the logistics chain and use that information to deliver what customers expect!

**About the Series:**

Descartes is pleased to offer a series of pieces that covers how freight forwarders are digitizing using:

1. **Customer-Facing Enablement** – Today’s customers have high expectations. They anticipate online visibility, continuous communication, and self-service access.

2. **Collecting Data and Effective Integration** – Seamlessly passing and collecting data to and from customers and logistics partners is fundamental to effective digitization.

3. **Effective Automation** – Automating as much manual work as possible can free resources and help forwarders untangle from legacy analog-driven, labor-intensive processes.

4. **Global Price Management (GPM)** – Learn about a new class of digital solutions for forwarders called Global Price Management that is helping forwarders differentiate their service offering and improve the bottom line.

## Download the Guide:

Complete the form to download the second installment in the series.