# Action Guide for Forwarders & Customs Brokers: Digitizing and Moving to the “New Normal”

Learn How Freight Forwarders & Customs Brokers Can Digitize Operations & Transition to the “New Normal”

In the wake of COVID-19, forwarders and customs brokers know they must digitize to provide better customer service, optimize operations, automate customs clearance, analyze performance, and find new leads.

Descartes’ market-proven solutions automate the collection of shared data and multi-party shipment processes, enable compliance evolving regulatory requirements, find new leads, and spot market trends.

We’re here to assist and would like to share how we’ve helped businesses like yours.

[Download](/content/content/media/documents/2020-06/wp_fb_new_normal_2020_1.pdf)

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- [6 Ways Machine Learning Can Improve Fleet Performance](/content/resources/knowledge-center/6-ways-machine-learning-can-improve-fleet-performance/index.html)
- [9 Themes That Will Dominate Logistics](/content/resources/knowledge-center/9-themes-will-dominate-logistics-and-supply-chains-2022-and-beyond/index.html)