# Customer Visibility for Logistics Service Providers

Knowledge Center

Learn more about Descartes solutions for Logistics Service Providers

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Buyer’s Guide

Read how to provide customer visibility to ocean shipment statuses

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## **Helping Logistics Service Providers Better Connect with Customers with Online Client-facing Visibility**

## **Why Use Descartes Customer Visibility for LSPs?**

### Improve Service

Enable customers to check status updates on-demand

[Learn More](/content/resources/knowledge-center/customer-visibility-logistics-service-providers/index.html)

### Free-up Labor

Reallocate labor to exception management and premier service

[Learn More](/content/resources/knowledge-center/customer-visibility-logistics-service-providers/index.html)

### Grow Business

Deploy available resources to expand business to grow the bottom line

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### Connect Systems

Updates seamlessly flow from internal systems to customer-facing platforms

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## **Automatically Track Ocean Shipments with Seamless Connectivity to Carriers**

#### Today’s customers expect to view the status of their shipments on-demand. They also want to know if a shipment has cleared customs, its security filing status, or if a shipment is at risk of a delay. Descartes Customer Visibility for LSPs provides on-demand, web-based access to shipment statuses for ocean and air shipments as well as inland moves. Customers can access their shipment status from any device all in a secure, white-labelled format. Descartes is changing how LSPs provide customer visibility to drive-up service levels and better compete.

Learn how John S. James Co., a leading international freight forwarder and customs house broker, is providing its customer base with real-time visibility and improving operational efficiency using Descartes

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