Descartes Showcases Route Planning & Execution, Driver Safety, and Customer Experience Technology Innovations

ATLANTA, Georgia, September 26, 2024-- Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, will showcase numerous technology innovations to its fleet management software suite at Descartes’ Innovation Forum event, which takes place in Chicago, Illinois from October 8-10, 2024. Innovations include integrating numerous systems, leveraging artificial intelligence (AI) for improved safety compliance and higher quality route execution, and expanding route optimization capabilities and deployment options.

“Manufacturers, retailers, distributors and logistics service providers of all sizes want comprehensive solutions proven to enhance fleet and driver productivity, foster safety and elevate the end customer experience,” said James Wee, General Manager, Fleet Management at Descartes. “Our broad and comprehensive technology suite is specifically developed to help the industry meet this market need. Our recent advancements provide companies operating private or dedicated fleets with a unified platform to operate efficiently while maximizing the potential of their fleet management teams and assets.”

Descartes’ fleet management solution suite innovation and enhancements include:

• Greater interoperability for more efficient and cohesive workflows that improve customer and driver satisfaction. Enhanced integrations between all Descartes routing applications and the customer engagement platform Descartes acquired last year provide greater transparency into delivery performance, map-based live tracking of delivery/service appointments for end customers, and modern mechanisms for gathering service satisfaction ratings and feedback. The new integration of driver safety training directly into driver workflows on Descartes mobile applications enhances overall safety, risk management and compliance while providing drivers with the ability to efficiently manage their workday from a single mobile device.
• AI to enhance safety compliance and further refine route plans and how they are executed. Recently deployed AI-enabled, in-vehicle safety cameras improve driver safety and compliance by monitoring driving behavior and analyzing safety events to pinpoint and address areas of concern in ways that are automated, yet more tailored to individual driver needs. Descartes’ more advanced machine learning (ML) capabilities for route execution enable customers to continually and more intelligently improve the quality of their routes—even as vehicles are on the road—with real-time traffic information, delivery windows and weather conditions. This helps improve driver performance and customer service while giving dispatchers and supervisors greater visibility and control.
• Route optimization benchmarking for better delivery performance. New capabilities offer customers data-driven insights into how well route optimization algorithms perform compared to human planners and to actual performance on the road. By analyzing variances, companies can identify inefficiencies and then refine route optimization settings, parameters and constraints. This helps lead to more effective route planning and more operational trust in automation which can result in cost savings and improved delivery performance.
• Next-generation strategic route planning to create accuracy and responsiveness. New cloud-based strategic route planning and territory balancing solution options allow for real-time adjustments and better handling of new data and routes compared to traditional methods that tend to be seasonal modeling exercises based only on historical data. With the ability to adapt to changing conditions, companies can more readily improve the accuracy of route assignments and overall planning efficiency. The highly scalable approach extends coverage for strategic planning across a variety of industries, as well as dynamic inbound package assignments for high-density courier routes with hundreds of stops, offering couriers unique options to reduce costs and increase service.

Learn more about Descartes’ Fleet Management solutions.

Descartes’ Innovation Forum events offer a unique opportunity for Descartes customers and potential clients worldwide to connect with the Descartes team. These forums aim to share best practices in using Descartes’ technologies, explore ways to enhance operations with Descartes’ expanding solutions, and gather valuable feedback on product development. More information on the Fleet Performance Management Innovation Forum event is available here.

About Descartes

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.

Global Media Contact

Cara Strohack

Tel: +1(800) 419-8495 ext. 202025

cstrohack@descartes.com

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ fleet performance management solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes’ most recently filed management’s discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.