Evaluating a Roadnet Software Alternative?

If you're evaluating Roadnet alternatives, you may be feeling uncertain about the future. Maybe support has become harder to reach. Maybe the experts who truly understood your setup are gone. Or maybe you're wondering who will be there the next time something goes wrong.

At Descartes, we understand those concerns—and we’re here to help you write a new story.

We help businesses like yours overcome chaos in the last mile by providing the right tools, the right support, and a reliable path forward. Whether you're struggling with rising costs, unreliable routes, or a lack of visibility, we provide solutions that bring control and confidence back to your operations.

Join us as we explore your last-mile solution needs, the must-have features to look for in a modern platform, and the many reasons companies are choosing Descartes as their trusted Roadnet alternative.

Understanding Your Routing Needs

Reliability, scalability, and support are essential when choosing a delivery management solution. As companies grow, they need a platform that can adapt and continue to meet evolving business demands. However, some organizations face challenges with their current software, including uncertainty around long-term support, product updates, and ongoing innovation.

Questions to ask:

• Are you confident your current solution will continue to offer the support, innovation, and functionality you need?
• If your provider scales back resources or key personnel leave, will you have access to the expertise required to maintain efficiency?
• Is your solution leveraging the latest AI-powered route optimization, real-time tracking, and digital engagement tools?

Companies transitioning to Descartes cite the importance of partnering with a vendor that prioritizes ongoing innovation, best-in-class support, and a strong financial foundation for future growth.

Key Features to Look for in a Robust Routing Solution

When searching for a Roadnet alternative, it’s essential to identify key features that ensure your last-mile solution aligns with your operational needs.

1. Advanced Route Optimization & Planning

A robust routing solution should employ sophisticated algorithms—including AI and machine learning—that factor in:

• Traffic patterns.
• Delivery time windows.
• Vehicle capacities.
• Customer preferences and constraints.

This ensures that routes are not only efficient but also cost-effective, reducing fuel expenses, improving delivery productivity, and continuously learning from historical data to enhance future planning.

2. System Openness and API Access

Your routing software should integrate smoothly with CRM, inventory management, and telematics systems. This enables:

• Better data flow across your operations.
• More accurate forecasting and demand planning.
• Reduced manual data entry and errors.

Look for a solution with an open architecture to ensure flexible, future-proof connectivity across your technology ecosystem.

3. Digital Customer Engagement

Enhance the last-mile customer experience while lowering operational costs with real-time digital engagement. Descartes' Customer Engagement technology provides:

• Order tracking and automated notifications with a branded portal for real-time ETA tracking, chat options, and customer feedback.
• Self-service appointment management allows customers to confirm, reschedule, or cancel deliveries.
• Reduced no-access rates and inbound call volumes by keeping customers informed every step of the way.

These tools not only improve satisfaction but also reduce operational friction and increase first-time delivery success.

4. Fleet Safety & Driver Training

Improve fleet safety, reduce accident risks, and reinforce a culture of safe driving. Descartes’ platform includes:

• Proactive training through microlearning-based safety modules to keep drivers compliant with industry best practices.
• Reactive coaching using in-cab cameras and telematics to capture driving events and provide real-time corrective training.
• Comprehensive tracking and compliance tools that help managers focus on drivers who need additional support while maintaining documented training records.
• Seamless mobile integration ensuring training is easily accessible within the driver’s daily workflow.

The Benefits of Choosing Descartes

When considering a Roadnet alternative, selecting a last-mile delivery software that not only meets your current needs but also positions your business for long-term success is critical.

1. Expert Support & Seamless Implementation

At Descartes, our dedicated team of industry experts has extensive experience helping businesses switch seamlessly. Our documented processes and best practices ensure a smooth migration, with a hands-on approach that includes:

• Tailored onboarding and training to minimize downtime.
• Proactive customer support to resolve issues quickly.
• Strategic guidance to help you maximize system capabilities.

2. An Integrated Delivery Management Platform

Unlike standalone solutions, Descartes’ Delivery Management Platform connects the entire delivery process—from order origination to execution and customer feedback. Our AI-powered platform optimizes routes, streamlines dispatch, and provides real-time visibility, empowering teams to make data-driven decisions.

With 40+ years of experience and a financially strong foundation, we help businesses cut costs, improve service, and enhance operational transparency.

3. Continuous Innovation Through Research & Development

Descartes continuously invests in R&D to ensure our solutions evolve with your business. Our commitment to innovation delivers:

• More efficient, productive routing.
• Lower operational costs through automation.
• Ongoing product enhancements.

4. Trusted Migration Path for Roadnet Users

Many businesses that have transitioned from Roadnet to Descartes report measurable gains in delivery reliability, route efficiency, and fleet performance—achieving an average of 15–30% better optimization.

Silver Eagle Distributors, one of the largest Anheuser-Busch beverage distributors, reduced planned miles by 8–10% after making the switch, enhancing route efficiency and lowering operational costs. Mitchell Distributing, an Anheuser-Busch wholesaler, increased the number of stops per route and improved driver productivity by pairing drivers with chasers, rather than adding more drivers to complete the same workload, resulting in labor cost savings and more efficient operations.

Descartes ensures a smooth migration process, providing proven best practices and hands-on support from a team of routing experts every step of the way.

5. Scalable, Cloud-Based Technology Built for Growth

Descartes’ cloud-based platform is designed to scale with your business. Whether you're expanding delivery volumes, entering new markets, or evolving your business model, our technology grows with you—without the burden of on-premises infrastructure or long upgrade cycles.

With a flexible, SaaS-based architecture, you benefit from:

• Rapid deployment and minimal IT overhead.
• Seamless scalability to support peak periods or long-term expansion.
• Continuous innovation through cloud-delivered updates and new features.

This future-ready foundation ensures you always have access to the latest advancements in AI, machine learning, and delivery optimization, without disrupting your operations.

Take the Next Step Toward Simplified Final-Mile Delivery

If you're reevaluating your current delivery management software, take our free Routing Software Health Check to assess where your solution stands and uncover opportunities for improvement. You can also connect with one of our solution experts to learn how we can help you achieve smarter, seamless logistics management.

About Roadnet FAQ

What is Roadnet?

Roadnet Technologies was established more than 40 years ago. Its journey began with a commitment to optimizing route planning and dispatching processes, and over time, grew to include a variety of fleet management and logistics solutions for private fleets.

What is Roadnet software?

Roadnet’s software for routing employs algorithms to streamline route planning for more efficient and cost-effective paths for vehicles. On the dispatch side, Roadnet facilitates dynamic scheduling, allowing businesses to adapt in real-time to changing circumstances, such as traffic or unexpected delays. The execution component of the software enables businesses to monitor and manage their fleet, providing tools for tracking deliveries and executing transportation plans.

Who owns Roadnet?

Omnitracs acquired Roadnet in 2013. Founded in 1998 as a division of the telecommunications company Qualcomm, Omnitracs was purchased by Vista Equity Partners in 2013. Vista Equity Partners is an investment firm. Omnitracs was acquired by Solera along with Dealer Socket in 2021. Solera is primarily focused on the retail automotive sector.