Parcel and LTL Shipping Software

Descartes Pacejet™: One Solution for Freight and Parcel Shipping, Fully ERP-Integrated and Built to Scale

Descartes Pacejet is a modern, cloud-based freight and parcel shipping solution offering seamless enterprise resource planning (ERP) integrations certified by top providers: Oracle NetSuite, Acumatica, Microsoft Dynamics, and more.

It’s designed to help businesses reduce shipping costs, improve fulfillment efficiency, and enhance service delivery across modes. Customers can access the industry’s largest built-in carrier network to accelerate fulfillment, reduce spend, and scale with confidence.

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A trusted solution with proven results

More than 800 businesses trust Descartes Pacejet to optimize over $1 billion in annual freight and parcel spend—achieving results like:

• 20% Lower Costs
• 80% Less Labor
• 3x Faster Fulfillment

Shipping software built for your ERP

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Solving shipping problems that limit growth

Slow manual processes and fulfillment errors

• Automate shipping workflows to increase efficiency and remove the capacity for human mistakes.

Inefficient rate shopping and carrier selection

• Customize business rules to automate multi-carrier rate shopping and select the best service for each shipment.

Multiple disconnected systems and sites

• Manage all parcel and LTL shipments from all carrier accounts in one platform connected to your ERP.

Retail compliance risks, chargebacks, late shipments

• Built-in GS1 label support and integration with ASN and EDI providers to help you meet expectations.

Inaccurate freight quotes and surprise fees

• Improve quoting accuracy with Predictive Packing. Estimate packaging upfront to prevent unexpected charges and costly adjustments.

Slow order-to-cash cycles

• Enable same-day shipping, capture costs at fulfillment, and automate invoicing to speed up cash flow and reduce manual work.

Time-consuming, error-prone export shipping

• Automatically complete export and customs documentation; reduce shipment processing time from minutes to seconds.

Limited visibility into shipping performance

• Understand and control the key metrics with customizable dashboards, shipping data, reports, and analysis tools.

Shipping mistakes like wrong item or quantity

• Eliminate errors with scan-pack and high-speed verification tools that ensure the right items and quantities are shipped—every time.

LTL classification or bill of lading (BOL) errors

• Improve pallet building, ensure accurate LTL shipments, and prevent costly BOL errors with density-based classification for freight packing.

Carrier lock-in limiting access to LTL, parcel, or 3PL services

• Receive flexibility to choose the best service for every shipment without carrier limitations. Access the industry’s largest built-in network.

Slow or expensive paperwork/label customization

• Speed up shipping operations with self-service tools for customizing labels, documents, and paperwork—no IT tickets or vendor delays required.

Delivering return on investment

• 20% Lower Shipping Costs

• 50% Fewer Surprise Fees

• 99% Error-Free Results

• Reduce shipping costs through smart rate shopping

• Achieve faster fulfillment with scan-pack and predictive packing

• Lower labor costs with automated shipping processes

• Eliminate mis-ships and errors by improving shipping accuracy

• Avoid fines and delays by automating export and retail compliance

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How does Descartes Pacejet compare to other shipping software offered by Descartes?

Frequently asked questions

What is Descartes Pacejet?
Descartes Pacejet is an enterprise shipping solution that integrates with leading ERP systems, such as NetSuite, to manage multi-carrier, multimodal shipping operations in a single platform. It automates rating, packing, labeling, and fulfillment across parcel, LTL, 3PL, and export modes, allowing businesses to cut shipping costs by 10–30%, reduce labor by 80%, and run fulfillment 3x faster with up to 99% accuracy.

Which industries and verticals is it best for?
Descartes Pacejet is a strong fit for companies in:

• Consumer goods
• Automotive
• Healthcare
• Industrial manufacturing
• Food and beverage

It serves mid-market to enterprise-level companies that ship from multiple locations, use a mix of parcel and freight carriers, and require compliance-ready packing, labeling, and paperwork for business-to-business (B2B) and business-to-consumer (B2C) channels.

What are the key features?
Descartes Pacejet offers an extensive set of features that simplify and automate the most complex shipping environments. Key capabilities include:

• Multimodal shipping: Supports parcel, less-than-truckload (LTL), third-party logistics (3PL), export, and batch shipments across multiple locations.
• ERP-native integration: Deep, event-driven connections with NetSuite, Acumatica, Microsoft Dynamics, Infor, Sage, and others—supporting custom fields, forms, and real-time updates.
• Predictive and scan-based packing: Includes predictive packing recommendations, scan-pack validation, and consolidated packing for optimal accuracy and efficiency.
• Smart rate shopping: Automates carrier selection with access to 93% of LTL capacity and nearly all parcel services in North America, plus 3PLs.
• Flexible rules engine: Users can configure custom automation for pricing, workflows, shipping decisions, labeling, and paperwork.
• Self-service paperwork and labels: Edit and personalize shipping documents using a built-in, easy-to-use, visual editor and template library.
• Retail and export compliance: Supports GS1 labels, commercial invoices, certificates of origin, and automated ASN EDI transmissions.
• Real-time visibility: Includes dashboards, proactive alerts, and performance reports for shipment tracking and delivery outcomes.
• RESTful API and webhooks: Open connectivity with 30+ API endpoints for real-time integration and event updates.

Designed for speed, accuracy, and scale, Descartes Pacejet equips operations teams to ship smarter from order to delivery.

Who is Descartes Pacejet not for?
Descartes Pacejet is not an ideal fit for every business. It is best suited for companies with moderate to high shipping volumes, multimodal needs, and ERP systems in place. The following use cases may not be a good match:

• Very small businesses or startups: Companies with low daily shipping volume or basic ecommerce needs may find Descartes Pacejet’s enterprise features more than they require.
• Businesses without an ERP: Descartes Pacejet’s strength lies in its ERP-native integration. Companies without a modern ERP system (like NetSuite, Acumatica, Microsoft Dynamics, etc.) will not benefit from its full capabilities.
• Single-carrier, single-location shippers: If a business relies on just one carrier and ships from one location, the multi-carrier, multi-location advantages of Descartes Pacejet won’t be fully realized.
• Highly specialized verticals with niche compliance: Businesses in sectors like aerospace or biohazard transport may require an industry-specific transportation management system (TMS) with advanced regulatory controls, such as Descartes 3G TMSä.

For lighter-duty shipping needs, consider alternatives like:

• Descartes ShipRush ™: Best for scaling multichannel direct-to-consumer (D2C) or B2B businesses shipping parcels through major carriers.
• Descartes XPS Ship ™: Ideal for high-volume SMB ecommerce parcel shippers using major carriers.
• Descartes OzLink ™: Designed for NetSuite users who already love carrier shipping software, such as UPS WorldShip® or FedEx Ship Manager®, and want it seamlessly connected to NetSuite.

What are its main competitors?
Descartes Pacejet competes with:

• ProShip
• ShipHawk
• Logistyx(now part of E2open)
• nShift
• EasyPost
• ShipStation(for smaller or less complex businesses)

What sets Descartes Pacejet apart is its deep ERP-native integrations, predictive packing workflows, and the largest built-in network of LTL, parcel, and 3PL carriers in North America.

How much does Descartes Pacejet cost?
Pricing is not published publicly. However, Descartes Pacejet’s cost structure typically depends on:

• Shipping volume
• Number of users and facilities
• ERP system and integration needs
• Support and customization requirements

Ready for a custom quote? Talk to us

What are some examples of Descartes Pacejet customers?
Descartes Pacejet is used by businesses such as:

• Regina Andrew (home furnishings manufacturer & ecommerce)
• Power Curbers (industrial equipment supplier)
• MFS Supply(renovation and securing materials distributor)
• Intelligentsia(coffee producer & ecommerce)
• ursource(janitorial supply distributor)
• Seal Shield(hygienic technology manufacturer)
• Syntron(industrial machinery manufacturer)

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What is implementation like for Descartes Pacejet?
Implementation varies by ERP but typically includes:

• SuiteApp bundle installation (for NetSuite)
• ERP-native integration setup (e.g., Microsoft, Acumatica, Infor)
• Configuration of custom fields, rules, paperwork, and workflows
• Testing, training, and go-live support

Learn about onboarding in a custom implementation consult.

What kind of support is available for customers?
Customers receive:

• Free phone and email support with ERP and shipping expertise
• Implementation support and documentation
• Template libraries for shipping paperwork and rules
• RESTful API and webhook documentation
• Online help center and community resources

How does Descartes Pacejet work with NetSuite and other ERPs?
Descartes Pacejet offers deep, native integrations with:

• Oracle NetSuite: via SuiteApp, SuiteScript 2.0, MapReduce, Webhooks
• Acumatica: via core integration and RESTful API
• Microsoft Dynamics 365: available on AppSource
• Sage X3, IFS, and Infor CSI

Each integration supports sales orders, fulfillments, and purchase orders, with full support for custom fields, advanced shipment data, and continuous ERP updates.

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Customer success stories

Regina Andrew

Home décor brand doubled its daily shipping output using Descartes Pacejet’s one-click scan-pack workflow—reducing manual labor while improving accuracy.

read success storyabout Regina Andrew

Power Curbers Concrete slipform equipment manufacturer streamlined multi-carrier shipping from multiple facilities, improving workflow visibility and reducing shipping delays.

Read success storyabout Power Curbers

Home City

Omnichannel importer of home textiles with products sold under multiple brand names uses Descartes Pacejet to ship thousands of orders a day with a 1-day processing time.

read success storyabout Home City

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