# Medical and Pharmaceutical Delivery Software --- Delivery and pickup management for medical services, samples and equipment. Deliver confidently with route optimization, real-time tracking, proof of delivery and driver safety tools. [Book a Demo](/content/rmt-industry/medical-pharmaceutical#form/index.html) [Resource Center](/content/knowledge-center?solutions=71&industries=1318&lang=en/index.html) Offer reliable on-time deliveries with end-to-end visibility. ### Cost-Effective Delivery and Pickup --- Reduce fuel and labor costs without sacrificing service. - Balance workloads and improve asset utilization. - Optimize frequency to meet service requirements. - Drive efficiency while honoring constraints. ### Safe, Reliable On-Time Delivery --- Build realistic routes that hold up against real-world conditions. - Improve on-time performance for time-sensitive deliveries. - Create achievable routes based on actual service times. - Encourage safe, consistent driver behavior. ### Total Visibility and Confidence --- Integrate planning and execution to improve routes and engage with customers. - Support chain of custody with digital proof of delivery. - Build trust with real-time tracking and notifications. - Quickly spot when deliveries and pickups are at risk. **Reduce planning time by** ## 75 % **Increase On-Time, In-Full (OTIF) by** ## 15 % **Increase asset utilization by** ## 10 % ## End-to-End Optimization for Medical Logistics ### Plan and Optimize --- Navigate tight delivery windows and high customer expectations. Adjust for volume spikes, delivery constraints, and evolving service requirements on the fly. Know when to make strategic changes, like opening or closing a depot. ### **Strategic Planning** Make long-term decisions on routes and fleets. Learn More ### **Daily Planning** Optimize routes to reduce miles, time, and cost. Learn More ### Execute and Engage --- Gain real-time visibility from the moment a truck leaves the depot to when the order is complete. Track routes, monitor driver performance, and keep dispatch and drivers connected. Reduce inbound calls and improve the customer experience with real-time delivery updates. ### **Route Execution** Centralized view to track and improve. Learn More ### **Mobile Apps** Proof of Delivery, tracking and driver workflows. Learn More ### **Customer Engagement** Real-time ETAs, tracking and feedback. Learn More ### **Fleet Analytics and AI** Use data to improve planning and execution. ### Train and Protect --- Establish a strong safety culture and maximize driver and vehicle performance. Keep compliant with integrated driver safety training, telematics, vehicle inspection, and regulatory reporting, including electronic logging device (ELD), hours of service, (HOS), International Fuel Tax Agreement (IFTA) and driver vehicle inspection report (DVIR). ### **Fleet Driver Safety** One platform for training, telematics, and compliance. [Book a Demo](/content/rmt-industry/medical-pharmaceutical#form/index.html) ## Trusted by the Best in Life Science Logistics _“We were able to log information such as pickup windows and days of service, which allowed us to strategically optimize our routes and make sure that we were getting the most out of our assets and logistics network.”_ **Dave Kang, National Director of Logistics** ### [LifeLabs](/content/resources/knowledge-center/lifelabs-optimizes-fleet-performance-gains-critical-delivery-visibility/index.html) “ _One thing that no other routing software we looked at could meet was our business rules. Descartes handled that from the start. We can balance time, we can balance weight while still following all of our rules, and then also balance any overlap so we don't have drivers passing over each other_.” **Randy Robinson, Operational Excellence Specialist** ### [Gateway Services Inc.](/content/resources/knowledge-center/gateway-services-inc-elevating-operational-efficiency-descartes/index.html) ### **Built for Last-Mile Success** --- Trusted by retailers, distributors and transport providers worldwide, Descartes helps you deliver on time and in full with one end-to-end platform for route planning, dispatch, and customer engagement. - Over 40 years' experience in logistics. - 400+ fleet-focused employees. - Industry partnerships and integrations. ### **_Our Technology Partners & Integrations_** --- We work with the most advanced technology partners. Our network of Enterprise Resource Planning (ERP), telematics and geospatial data partners seamlessly integrate into our solutions. ## **Ready to improve delivery performance?** Connect with our team to get started and see how Descartes can help you streamline routes, reduce costs, and consistently deliver on time and in full. [Let's Talk](/content/rmt-industry/medical-pharmaceutical#form/index.html) ## **Featured Resources** --- Get tips and best practices for medical and pharmaceutical delivery [Read Articlesabout Get tips and best practices for medical and pharmaceutical delivery](/content/knowledge-center?types=1295%2B1299%2B1298&solutions=71&industries=1318&lang=en/index.html) How medical service providers are improving delivery performance [Read storiesabout How medical service providers are improving delivery performance](/content/knowledge-center?types=184&solutions=71&industries=1318&lang=en/index.html) Watch expert-led insights on delivery and pickup technology [Watch Videosabout Watch expert-led insights on delivery and pickup technology](/content/knowledge-center?types=1322%2B201%2B202&solutions=71&industries=1318%2B1261&lang=en/index.html)