Retail Delivery Software
Retail Delivery Software
Last-mile delivery software for retailers with dedicated private fleets. Profitably improve on-time delivery with route optimization, scheduling and customer engagement.
Offer customer-centric delivery options that keep margins intact.
Convenient, Cost-Effective Deliveries
Keep delivery promises while letting customers choose convenient delivery slots.
- Offer achievable time slots while keeping routes profitable.
- Let customers choose low-cost options or premium and green delivery slots.
- Provide two- to three-hour time windows and same-day delivery options.
Plan More Stops, Faster
Automatically optimize for distance, time and cost while keeping time-slot commitments.
- Increase fleet productivity and route density.
- Add same-day orders without breaking existing routes.
- Extend order cutoff times and start picking and staging sooner.
- Plan for business changes like resizing the fleet, opening a depot or growing sales.
Improve Experience with Every Delivery
Integrate execution tools to improve routes and increase customer satisfaction.
- Build realistic plans based on execution data and Artificial Intelligence (AI).
- Keep customers in the loop with notifications, tracking and proof of delivery.
- Resolve issues fast and increase customer retention with actionable feedback.
Reduce planning time by
75%
increase On-Time, In-Full (OTIF) by
15%
Reduce planned miles by
8%
End-to-End Optimization for Retail
Plan and Optimize
Navigate tight delivery windows and high customer expectations. Adjust for volume spikes, delivery constraints, and evolving service requirements on the fly. Know when to make strategic changes, like opening or closing a depot.
Strategic Planning
Make long-term decisions on routes and fleets.
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Daily Planning
Optimize routes to reduce miles, time, and cost.
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Execute and Engage
Gain real-time visibility from the moment a truck leaves the depot to when the order is complete. Track routes, monitor driver performance, and keep dispatch and drivers connected. Reduce inbound calls and improve the customer experience with real-time delivery updates.
Route Execution
Centralized view to track and improve.
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Mobile Apps
Proof of Delivery, tracking and driver workflows.
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Customer Engagement
Real-time ETAs, tracking and feedback.
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Fleet Analytics and AI
Use data to improve planning and execution.
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Train and Protect
Establish a strong safety culture and maximize driver and vehicle performance. Keep Compliant compliant with integrated driver safety training, telematics, vehicle inspection, and regulatory reporting, including electronic logging device (ELD), hours of service, (HOS), International Fuel Tax Agreement (IFTA), driver vehicle inspection report (DVIR) and EU Working Time Directive.
Fleet Driver Safety
One platform for training, telematics, and compliance.
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Trusted by Leading Retailers
_“Working with Descartes, we’ve saved 13% on annual fuel costs, which equates to approximately 354,000 fewer miles driven.