Descartes Fleet Performance Management Reviews

User Reviews of Descartes Route Scheduling and Optimisation Software Solutions from Across the Web.

“By building optimal daily service schedules and route plans, the Descartes solution enables us to elevate our customer service standards and reduce costs and miles driven, which supports our sustainability commitments as a Certified B Corp.”
Andrew Shelley, Managing Director
Simply Washrooms

“With Descartes in place, our team of planners has automated and streamlined previous manual planning processes, allowing us to optimise our vehicle usage and minimise CO2 emissions.”
Rachel Hopkins, Chief Information Officer
Arrow XL - JP Home

“Once everything was set up, the system made day-to-day planning so much smoother.”
Stop Start Logistics

“Working with Descartes, we’ve saved 13% on annual fuel costs, which equates to approximately 354,000 fewer miles driven.”
Lee Holmes, Transport and Logistics Director
Wren Kitchens

4 Star review

I like Descartes Fleet Management for its reliable real-time data and structured routing capabilities

“Customers today expect to have the capabilities to process orders digitally, reliably and quickly – they count on suppliers to demonstrate traceability, transparency, and to offer sustainable solutions as they deliver goods. Descartes’ technology enables ”
Dr. Frank Scholz, Group CIO
Chefs Culinar

“I like the real-time route optimization in Descartes Fleet Management because it dynamically adjusts for traffic and delays, saving us 15-20% on fuel while ensuring 95% on-time deliveries for our industrial hauls.”

4 Star review
G2

“The seamless mobile app for drivers and automated proof of delivery cuts out paperwork hassles completely.”

4 Star review
G2

...having clear insights into vehicle location and delivery progress helps us coordinate shipments more efficiently.

“The route optimization and tracking capabilities stand out to me, as they help us plan better routes and avoid unnecessary delays.”

4 Star review
G2

“Very easy to use on daily operation, nice user interface”

5 Star review

“Once everything was set up, the system made day-to-day planning so much smoother.”
Stop Start Logistics

4 Star review

I like Descartes Fleet Management for its reliable real-time data and structured routing capabilities

4 Star review
G2

“The seamless mobile app for drivers and automated proof of delivery cuts out paperwork hassles completely.”

4 Star review
G2

...having clear insights into vehicle location and delivery progress helps us coordinate shipments more efficiently.

“The route optimization and tracking capabilities stand out to me, as they help us plan better routes and avoid unnecessary delays.”

4 Star review
G2

“Very easy to use on daily operation, nice user interface”

5 Star review

“What I liked most about Descartes was how easy it was to use — really straightforward and didn’t take ages to get the hang of.”
5 Start Review
Capterrra

“...how the platform facilitates better coordination between drivers and the operations team, making the overall delivery process smoother.”

4 Star review
G2

“ works well when integrating with existing systems, the team work really well with you”

5 star review
Capterra

“Descartes Fleet Management helps us improve efficiency by automating dispatching, monitoring driver performance, ensuring timely deliveries, and solving poor resource utilization”

5 Star review

“I really like Descartes Fleet Management for its real-time tracking and operational visibility”

4.5 Star review
G2

“Overnight our business was transformed. Our planning team and drivers love using Descartes.....Since introducing Descartes, Stop Start’s daily delivery volume has increased 50%. This rate of growth would not have been sustainable without digital planning.”
Andrew Bayne, Managing Director
Stop Start Logistics

“This technology has allowed us to be agile, forward-thinking and work optimally with our fleet with benefits on costs, sales and satisfaction across the business and with our customers.”
Edward Corbett - Head of Programme
SIG

“Over the last 2 years through a partnership with Descartes we have increased productivity by over 70%”
Chris McShane – Director Mobile Experts
Halfords

“The advanced optimisation capabilities and architecture of the Descartes solutions were critical, bringing new delivery service options to our customers in an economically feasible way.”
Andrew Gay - Systems Manager
John Lewis

“It allows our team to quickly see where vehicles are, track shipment progress, and respond faster if there are delays or route changes.”

4 Start Rview
G2

“What I liked most about Descartes was how easy it was to use — really straightforward and didn’t take ages to get the hang of.”
5 Start Review
Capterrra

“...how the platform facilitates better coordination between drivers and the operations team, making the overall delivery process smoother.”

4 Star review
G2

“ works well when integrating with existing systems, the team work really well with you”

5 star review
Capterra

5 Star review

“I really like Descartes Fleet Management for its real-time tracking and operational visibility”

4.5 Star review
G2

“It allows our team to quickly see where vehicles are, track shipment progress, and respond faster if there are delays or route changes.”

4 Start Rview
G2

Descartes Fleet Reviews from Capterra

Transforming Route Planning at Stop Start Transport

Overall, my experience with Route Planning, Optimization & Dispatch was really positive. Once everything was set up, the system made day-to-day planning so much smoother. It was easy to use, super helpful with last-minute changes, and the customer notifications were a big plus. The setup took a bit of time, but the support from the Descartes team was solid and made a real difference. It definitely helped us run things more efficiently.

Pros:
What I liked most about Descartes was how easy it was to use — really straightforward and didn’t take ages to get the hang of. The way it handled last-minute changes was a big win too; being able to tweak routes on the fly without messing everything up saved loads of hassle. And the ETA updates and customer notifications were spot on. They cut down a lot of the “where’s my delivery?” calls.

Cons:
What I liked least was probably the setup. It took a fair bit of time to get everything up and running the way we wanted. That said, the Descartes team were really supportive throughout and helped a lot, which definitely made the process smoother.

5.0 Review
22nd April 2025

5 Star review

Pros:
its a great product, gives you a clear understanding of what needs to be done and how to do it. works well when integrating with existing systems, the team work really well with you.

Cons:
its a good system with little drawbacks, i find it easy to use.

"Gets the job done, but needs to be more simplified."

5.0 Review
8th May 2025

Gets the job done, but needs to be more simplified.

Pros:
The website looks nice and gets the job done.

Cons:
Lots of unnecessary data entry required to submit a routing request. There should be an option to save repetitive information.

3.0 Review
12th March 2019

Great solution, adaptable to any type of industry

Excellent

Pros:
Very easy to use on daily operation, nice user interface, and always gets the job done.

Cons:
Nothing, everything is working great at the moment.

5 Star Review - 17th July 2019

Descartes Fleet Reviews from G2

Efficient Route Optimization, Smooth Driver Experience

What do you like best about Descartes Fleet Management?

I like the real-time route optimization in Descartes Fleet Management because it dynamically adjusts for traffic and delays, saving us 15-20% on fuel while ensuring 95% on-time deliveries for our industrial hauls. The seamless mobile app for drivers and automated proof of delivery cuts out paperwork hassles completely. Additionally, the compliance reporting is straightforward, making audits stress-free for our clients' projects. The initial setup was easy, and the product is a total win for busy fleets.

What do you dislike about Descartes Fleet Management?

While it's mostly solid, the mobile app could use better offline functionality—signal drops in remote industrial sites sometimes disrupt real-time updates for drivers. Custom reporting templates feel a bit rigid too; more drag and drop options would speed up tailoring for our Anarock clients' needs. Pricing tiers could be clearer for scaling fleets like ours.

What problems is Descartes Fleet Management solving and how is that benefiting you?

I use Descartes Fleet Management for route optimization, which cuts fuel costs by 15-20% and boosts on-time delivery to 95%. It simplifies compliance reporting, eliminates paperwork with automated proof of delivery, and offers an easy app for drivers.

4 Star Review - G2

Enhanced Visibility and Coordination for Logistics

What do you like best about Descartes Fleet Management?
What I like most about Descartes Fleet Management is the visibility it provides into fleet and shipment movements. As an air freights sales executive at Glovelinks West Star Shipping LLC, having clear insights into vehicle location and delivery progress helps us coordinate shipments more efficiently. I particularly appreciate the tracking and route planning capacities, which help ensure that cargo is moved in a timely and organized manner, making it easier to manage schedules and handle urgent shipments.

What do you dislike about Descartes Fleet Management?
While Descartes Fleet Management is helpful for managing fleet operations, there are a few areas that could be improved. At times, the interface can feel a bit complex, especially when accessing detailed reports or configuring certain features. It would also be beneficial if the platform offered more flexible reporting and easier data visualization, which could help teams quickly analyze operational performance.

What problems is Descartes Fleet Management solving and how is that benefiting you?
I use Descartes Fleet Management to improve visibility and coordination in logistics, solving the issue of real-time tracking and communication with drivers. It helps monitor vehicle movement and delivery processes, ensuring timely shipments and better coordination for time-sensitive cargo.

4 Star Review - G2

Streamlined Fleet Operations with Room for Improvement

What do you like best about Descartes Fleet Management?
I like the real-time visibility and control that Descartes Fleet Management provides over fleet operations. As a logistics manager, having a clear view of vehicle locations and delivery progress helps us manage daily logistics much more efficiently. The route optimization and tracking capabilities stand out to me, as they help us plan better routes and avoid unnecessary delays. I also appreciate how the platform facilitates better coordination between drivers and the operations team, making the overall delivery process smoother.

What do you dislike about Descartes Fleet Management?
While Descartes Fleet Management is very helpful for managing fleet operations, there are a few areas that could be improved. Sometimes the system's interface can feel a bit complex, especially for new users, and it may take some time for the teams to fully adapt to all the features. Another area that could be better is report customization and data visualization, which could make it easier to analyze fleet performance and operations insights quickly.

What problems is Descartes Fleet Management solving and how is that benefiting you?
I use Descartes Fleet Management to monitor and coordinate fleet operations effectively. It provides real-time visibility into vehicle movements and delivery progress, solving the issue of limited visibility. It also optimizes routes to reduce delays, helping manage logistics more smoothly.

4 Star Review

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