Last Mile Delivery Software

Thousands of fleets choose Descartes to improve on-time performance, elevate customer satisfaction, and lower last-mile costs.

Improve Delivery Fleet Performance

Deliver on time, in full

Reduce planning time

Adapt to delivery constraints

Increase delivery profitability

Improve Delivery Efficiency

• Reduce travel time and costs with optimised routes.
• Complete more deliveries with the same resources.
• Plan achievable delivery schedules with AI and machine learning.
• Ensure that routes are executed according to plan.

Reduce Costs and CO2

• Offer delivery slots that take into account profitability, capacity and environmental impact.
• Eliminate paperwork with digital proof of delivery.
• Minimise environmental impact with reduced fuel consumption and CO2 emissions.

Improve Customer Experience

• Offer precise delivery slots that meet customers’ needs.
• Minimise failed deliveries with real-time tracking.
• Increase customer loyalty with more OTIF deliveries.
• Build trust with proof of delivery (POD) and actionable feedback.

Trusted by Leading Distributors and Retailers

“Descartes Route Planner and the Track-My-Truck feature have been a huge win for our customers, enabling us to give them the flexibility, responsiveness, and transparency they expect and deserve, while also reducing our overhead costs and boosting fleet productivity to drive growth. Delivery operations improved more than we expected, faster than we expected, and it’s made life easier and more efficient for customers and internal teams alike.”
Nathan Sanders, President and CEO
OTIF deliveries up from 91% to 97%
Delivery enquiry calls decreased 50%
Number of distribution sites 12

“Working with Descartes, we’ve saved 13% on annual fuel costs, which equates to approximately 354,000 fewer miles driven.”
Lee Holmes, Transport and Logistics Director
Annual Fuel bill reduced 13%
Productivity improved 56%
Annual savings £2 million

“Overnight our business was transformed. Our planning team and drivers love using Descartes.....Since introducing Descartes, Stop Start’s daily delivery volume has increased 50%. This rate of growth would not have been sustainable without digital planning tools.”
Andrew Bayne, Managing Director
Daily planning time reduced 75%
Annual distribution costs saving £450k
Delivery capacity Increased 12%

“With Descartes in place, our team of planners has automated and streamlined previous manual planning processes, allowing us to optimise our vehicle usage and minimise CO2 emissions.”
Rachel Hopkins, Chief Information Officer
CO2 Emissions Reduced
Sales Capacity Raised
Operational Efficiency Improved

“Redefining the Customer Experience in the Tyre Replacement Market”
Jobs/van/day increased 194%
Mileage reduced 13%
Fleet size 400+

“We were impressed by the investment and support that Descartes put into this product and the roadmap. This technology has allowed us to be agile, forward-thinking and work optimally with our fleet with benefits on costs, sales and satisfaction across the business and with our customers.”
Edward Corbett - Head of Programme
Delivery capacity increased 25%
OTIF deliveries increased 15%
Fleet size 500+

Last-Mile Delivery Solutions

Strategic Network Planning

Build a profitable delivery network that can adapt to fluctuating volumes.

Daily Delivery Planning

Reduce planning time and increase profitability without breaking delivery promises.

Integrated Mobile Apps

Encourage driver best practice, reduce paperwork, capture POD and feed performance data back into planning.

Route Execution

Empower teams with visibility and improve routes with real-world data and AI.

Customer Engagement

Increase customer satisfaction and reduce inbound calls with real-time updates.

AI in the Last Mile

The last mile doesn’t end once goods are delivered. By feeding execution data back into planning, distributors and retailers can improve future fleet performance.

• Drivers’ mobile devices capture actual drop-off locations and service times.
• Machine Learning (ML) tools model how service duration varies based on characteristics like product type and value-added services such as installation.
• Route optimisation software uses this data to build feasible plans with realistic ETAs and predictable costs.

What Trends are Shaping the Last Mile?

When planning deliveries, operators have to contend with urban logistics challenges and environmental regulations. Machine learning makes it easier to plan realistic delivery routes that account for differing drive times and stop times.

Software for Every Step of the Final Mile

Descartes closes the loop between planning and execution to continuously improve performance.