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Descartes Systems Group - Global Logistics Network - Production Maintenance - October 27, 2024 - CHN-#45383
Bryan Volante
2 years ago
Dear User Community,
Please be informed that Descartes Systems Group will be performing Production maintenance on the Descartes Global Logistics Network (GLN) platform Sunday, October 27, 2024, from 14:00 to 15:00 UTC. A brief outage is expected during this window and anticipate it to last no more than 10 minutes.
During this period, the following GLN services will be temporarily unavailable:
- Login
- Document exchange
Important: No messages or data will be lost during the outage, but users will be unable to log in to their applications while the maintenance is in progress.
The following applications will be affected:
| Descartes Aljex™ |
| Descartes AltaMap™ |
| Descartes Visual Compliance ™ |
| Descartes Cargo iQ™ (formerly Descartes Cargo 2000™) |
| Descartes CustomsInfo™ Manager |
| Descartes CustomsInfo™ Reference |
| Descartes Route Planner™ Live |
| Descartes CORE BLE™ |
| Descartes Carrier Mail™ |
| Descartes Order Express™ |
| Descartes Datamyne™ |
| Descartes Carrier Portal™ |
| Descartes MK DPS™ |
| Descartes Electronic Vehicle Inspection Reporting™ (Descartes eDVIR™) |
| Descartes eArchiving™ |
| Descartes IES E-Cellerate™ |
| Descartes e-Pouch™ |
| Descartes Telematics and Compliance™, Descartes FleetCenter™, Descartes SmartFleet™ |
| Descartes ForwarderLogic™ |
| Descartes GLN messaging™ |
| Image Management |
| Identity & Access Management |
| Descartes GreenMile™ |
| Descartes Go Secure™ |
| Descartes Global Security Filings™, AMS, ACI, ICS, ACAS, PACT |
| Descartes Canadian Customer Brokerage Solution ITMR4™ |
| Descartes Transportation Manager™ |
| Descartes Visibility & Event Management™ |
| Descartes Customer Engagement Platform™ |
| Descartes MacroPoint™ (visibility) |
| Descartes MacroPoint™ (capacity matching) |
| Number Portability |
| Descartes Route Planner™ On-demand |
| Descartes OzLink™ Mobile Warehouse |
| Descartes OzLink™ Shipping |
| Descartes Retail Distribution System™ |
| Descartes Retail Distribution System™ (old: Descartes PCSTrac™ Portfolio) |
| Descartes Pentant Customs Link™ |
| Descartes pixi™ |
| Descartes Pub-Lite Rate Management™ |
| Descartes Global Price Management™ |
| Descartes Peoplevox™ |
| Descartes ShipTrack™ |
| Descartes Telematics and Compliance™, Descartes SmartAnalysis™ |
| Descartes Shipment Portal™ |
| Descartes Supplier Portal™ |
| Descartes Transportation Manager™ ID |
| Descartes Visual Compliance™ RPS |
| Descartes Visual Compliance™ Export Compliance |
| Descartes Visual Compliance™ Importer |
| Descartes Viatrade™ for Carriers, Descartes Viatrade™ for Brokers |
| Descartes Mail™ |
| Descartes eCustoms™ |
| Descartes WebDGN™ |
| Descartes webDocs™ |
| Descartes WebGC™ |
| Descartes webRNS™ |
| Descartes wGLN™ |
| Descartes WinRoute™ |
We appreciate your understanding and patience as we work to improve our systems. For any questions or concerns, please feel free to reach out to our support team via the Descartes Customer Portal or by emailing ServiceDesk@descartes.com. Please reference CHN-45383.