## How can we help you?

## Search

### Discover the range of support options and resources available to you.

### Descartes System Group - Network Infrastructure Maintenance - Sun, 26 Oct 2025

#### Belen Bolfarini

9 months ago

Dear Valued Customer,

Please be advised on **Sun, 26 Oct, 2025 from 12:00 GMT - 16:00 GMT**, Descartes Systems Group will be conducting maintenance to enhance our network infrastructure.

Please be aware that **there will be a brief interruption of service** (5-15 min) for direct connections including VAN interconnects where your partners may reside.

Incidents can be raised during this maintenance period via the [Descartes Customer Portal](https://fwtrack.notifications.descartes.com/v1/clk/RFxpbakoSVONZl71S8TXXQ,x9Fm6BpoQSCu_zk4wL24Mg,1,aHR0cHM6Ly9zZXJ2aWNlZGVzay5kZXNjYXJ0ZXMuY29tL3N1cHBvcnQvaG9tZQ,1,N18xXzQ3ODEwNTA5NzgwOTAzNTI2NQ,dXYx,U0lHMQ,MTAwMQ,3W11xRiN9ziCtZeh5MjxKNJXvuRnMxw7Ax7PVcBAyCo) or by emailing [ServiceDesk@descartes.com](https://fwtrack.notifications.descartes.com/v1/clk/RFxpbakoSVONZl71S8TXXQ,V_jCQb-yQnOSLa2a6l-SgA,2,bWFpbHRvOlNlcnZpY2VEZXNrQGRlc2NhcnRlcy5jb20,1,N18xXzQ3ODEwNTA5NzgwOTAzNTI2NQ,dXYx,U0lHMQ,MTAwMQ,qXanIaH9JDi_-72ODqfxsucKKadY_GJ3v4LM2YzIOzg).

Please reference **#CHN-55903**.