Service Desk : Support

How can we help you?

Search

Discover the range of support options and resources available to you.

CHN-61188 - Planned Maintenance – GLN Pre‑Production - UPDATE

Heidi Tucker

3 months ago

A scheduled pre‑production database failover test will be performed during the maintenance window below:

Start: Wednesday, April 22, 2026 at 12:00 UTC

End: Wednesday, April 22, 2026 at 14:00 UTC

This activity involves a controlled failover from the primary data center to the disaster recovery data center in the GLN pre‑production environment.

No action is required from Customers.

If you have any questions or encounter any issues, please contact the Descartes ServiceDesk at servicedesk@descartes.com and reference CHN-61188.