Toll Group Is Using Descartes to Power its Global Digital Customer-facing Platforms

Toll Group (Toll), a logistics service provider in the Asia-Pacific region and part of Japan Post, is using Descartes to power its global digital client-facing platforms.

Descartes’s solution enables Toll to better service and support the needs of its customers, particularly small-to-medium enterprises, by facilitating online pricing and quotes, bookings, shipment management, and by providing real-time analytics.

Quotes

“The addition of Descartes solution to our digital capabilities will allow our clients to instantly obtain quotes for, and book shipments with Toll at the click of the mouse. We are excited to be collaborating with Descartes on this digital solution, as part of our commitment to investing in best-in-class systems to simplify and enhance our customer experience,” said Thomas Knudsen, Global Forwarding President from Toll.

“We are delighted to be working with Toll Group and look forward to being a part of their impressive digital acceleration plans in the years ahead and help serve their customers even better than they are today,” said Graham Parker, Vice President, Digital Freight Solutions from Descartes Systems Group.

More Information

Company Profile
Toll Group
Logistics Service Provider

Descartes Solutions
Descartes Digital Customer Experience Solution for Logistics Service Providers

Thomas Knudsen
Global Forwarding President

“The addition of Descartes to our digital capabilities will allow our clients to instantly obtain quotes for and book shipments with Toll at the click of the mouse. We are excited to be collaborating on this digital solution as part of our commitment to investing in best-in-class systems to simplify and enhance our customer experience.”

Global Forwarding President Toll Group (Toll)