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CUSTOMER SUCCESS STORY

EVBox

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EVBox Upgrades Compliance using Descartes Visual Compliance™

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As a manufacturer and distributor of electric vehicle (EV) charging stations and charging management software, EVBox relies on Descartes Visual Compliance™ to screen individuals and businesses against denied party lists directly in Salesforce to comply with international export regulations.

“Automation is an important part of our business processes and it takes effort from both sides. Descartes has proved to be a good service partner that we can count on. We even had live problem-solving sessions with the Descartes development team to help us customize the solution, such as setting our trigger points.”

Company Profile

EVBox
High-Tech Manufacturer and Distributor

Descartes Solution

About the Client

Founded in 2010, EVBox is a market leader in electric vehicle charging infrastructure who has delivered over 500,000 charging ports to partners and customers globally. The solutions EVBox offers include charging stations for residential, commercial, and fast-charging network usage, as well as charging management software. More information can be found on EVBox.com

Quick Overview

With growth, our compliance game needed to step up.

Results

CUSTOMER SUCCESS STORY

EVBox

Challenge: Automation needed for Dramatic Growth

EVBox was working with a general screening tool; however, many manual processes were still in place. The typical working methodology failed to adequately cater to the dynamic compliance environment, resulting in its inevitable obsolescence. Due to the rapid growth of the company and rising shipment volumes worldwide, EVBox was in need of an easy-to-use automated screening solution that could be integrated into the existing sales platform, Salesforce.

Solution: Automated Screening Integrated with Salesforce and SAP

With customers worldwide, having a solid compliance program is a necessity for EVBox. As part of its compliance strategy, EVBox turned to Descartes Visual Compliance to automate its denied party screening processes.

It was mission-critical to find a screening solution that could be seamlessly integrated with the Salesforce CRM platform, which had already been implemented throughout the entire company. Yigitcan Uçar, Senior Trade Compliance Specialist at EVBox states, “We wanted a smart solution that would not interrupt our current sales processes, which is exactly what Visual Compliance did. Because the screening is automated within Salesforce, we can keep our sales cycle short.”

Descartes Visual Compliance offers an up-to-date global database of hundreds of watch lists and provides a full range of due diligence capabilities including automatically screening of every contact and account at the moment of record creation in Salesforce. Recording compliance activities for strengthened operational management also provides a supportive data trail in the event of an audit. Uçar expands, “To be 100% sure we are compliant, we also have implemented Descartes Dynamic Screening which automatically rescreens the existing accounts and contacts on a daily basis so that we don’t miss anything as sanctions lists are updated regularly. If a shipment is flagged, results are sent to our customer service department which reviews potential positive matches and takes appropriate action.”

Having the solution as part of its compliance program allows EVBox to easily demonstrate effective compliance to regulatory authorities. Yigitcan Uçar explains, “Since we are shipping worldwide and embargos or sanctions change on a daily basis, it is important to have an extensive automated compliance program to demonstrate that we take the necessary actions to support the screening due diligence required by different international regulatory authorities. Descartes Visual Compliance is an effective and necessary tool in this process within the company.”

Results: