Customer Success for EDI solutions | Descartes
Customer Success for EDI solutions
See how businesses across industries are streamlining supply chains, boosting compliance, and accelerating growth with Descartes EDI solutions
How We Help Our Customers Succeed with EDI Solutions
Every success story starts with listening, collaboration and commitment to simplify complexity, drive efficiency and enable smarter supply chains
INTERNATIONAL DIY MARKET
PGZ International
After years of using EDI, PGZ has no doubt about its value. “Automated processes run smoothly without requiring attention”, says Nathan Seidel.
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ELECTRICAL APPLIANCES
SPC Electronics
The introduction of EDI resulted in SPC being able to save on personnel costs. They have been able to reduce staff by 20-25%.
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WHOLESALE & DISTRIBUTION
Van Spijk
The major advantage for Peter Verhoeven is that “the EDI solution is stable and reliable, which means that hardly any problems arise.
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PRODUCTION - BEVERAGES
Riedel
"It just saves a lot of manual work. So working with EDI is much more efficient and much less error-prone," explains Ramon Suijker, Functional Application Manager.
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FOOD MANUFACTURING
Boboli
Once everything is set up in the EDI solution, there is no need to worry anymore. The time this frees up can be spent on aspects of the business with more added value.
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WOOD PRODUCTION
Lubox
Today, 80% of transaction messages between Lubox and its DIY customers are exchanged via EDI. This is clear proof of the success.
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FOOD GROUP
Vandenbogaerde
Thanks to the integrated EDI solution, Vandenbogaerde has been able to realize a considerable time gain because there are fewer manual steps in the processes.
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SPORTS NUTRITION
NXT Level
The time spent on order processing decreased by 50% thanks to the automation, the error rate went down and the response time to trading partners is now shorter.
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FOOD SERVICE
Pistor
Rita Hochstrasser, responsible for specialist advice on system integration shares how EDI by Descartes makes operations at Pistor smoother and more efficient.
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SPC Electronics automated 50% of transactions and saves 20-25% on personnel costs with EDI
About 8 years ago, SPC Electronics decided on EDI because they considered it to be trustworthy, it saves a great deal of work and it provides a continuity that an employee can hardly ever achieve. Automating 50% of transactions not only improved efficiency, it also created benefits in terms of less manual labor, lower error rates and decreased personnel costs.
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Our Customers trust our EDI Solutions
BEVERAGE MANUFACTURING
Royal Swinkels
Swinkels Family Brewers is upgrading EDI in the context of smarter and more sustainable entrepreneurship.
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FOOD PRODUCER
No Fairytales
No Fairytales is very pleased with the collaboration with Descartes: everything went smoothly.
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RETAIL GROCERY
Poiesz
Poiesz has error-free and transparent messaging with all its suppliers thanks to EDI.
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LOGISTICS SERVICES
TDL Group
TDL Group found a partner in Descartes that could provide them with a scalable and integrated solution.
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FOOD DISTRIBUTION
Valora
A functioning EDI data exchange is essential for Valora to be able to handle the Procure-to-Pay.
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FOOD MANUFACTURING
Louis Ditzler AG
For Louis Ditzler AG, the standardized interface ensures a smooth exchange of EDI data.
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INTERIOR MANUFACTURING
HEMI
Less time spent on small orders, lower risk of errors and efficient supply chain processes, by automating their EDI.
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RETAIL HARDWARE
Hubo
Hubo realizes digitization and process optimization with suppliers thanks to EDI.
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FOOD INGREDIENTS
Florin AG
Thanks to EDI outsourcing, Florin AG can concentrate more on internal processes.
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FOOD WHOLESALE
Franky Fresh Food
With EDI and extra built-in checks, invoices are matched faster with the goods received.
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FOOD MANUFACTURING
Olo Marzipan
Olo Marzipan chooses Descartes EDI for process optimization and digital simplification.
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TRANSPORT LOGISTICS
Lagerhäuser Aarau
Lagerhäuser Aarau AG relies on efficient EDI interfaces with its customers, thereby avoiding internal work.
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