# **Ecommerce Operations Technology for Smarter Execution**

In multichannel ecommerce, your profitability depends on flexible, efficient operations, connected systems, and data-driven decisions. Descartes provides you with the right technology for smarter demand forecasting, inventory management, warehouse management, and shipping.

## 18,000+ businesses trust Descartes to solve complex operational challenges

## **Growth introduces operational chaos**

Processes start to break, errors abound, orders arrive late, and costs may rise faster than revenue if you add headcount. By trying to keep old systems, are you putting profit margins at risk?

## **Inefficiency stalls growth**

Spreadsheets can’t scale. Manual processes can only take you so far. To support ongoing, profitable growth, you need flexible, scalable systems that don’t break when order volumes spike.

## **What can you achieve with an ecommerce operations platform?**

## **De-risk ecommerce and grow profitably**

Avoid overselling and disappointing customers. Expertly forecast demand, manage orders, track inventory, and ensure on-time delivery.

## **Future-proof your business**

Automate ecommerce logistics and supply chain workflows. Build scalable operations and make data-driven decisions to support ongoing growth.

## **Leverage technology for cost savings**

Shorten throughput time and stop wasting resources. Avoid overbuying and dead stock. Virtually eliminate warehouse and shipping errors.

### **Integrate Disconnected Technology**

Descartes specializes in purpose-built solutions to connect all your programs for seamless data transfer.

### **Virtually Eliminate Errors**

We help you transition from paper-based systems to technology-driven methods to prevent human errors.

### **Simplify Complex Operations**

Our solutions enable you to automate many ecommerce operational processes to reduce complexity.

## **Find purpose-built ecommerce solutions for your stage of growth**

### **Small business shipper**

Efficient shipping label creation, discounted shipping, business automation.

### **Single channel D2C/B2C**

Efficient, accurate fulfillment, inventory and order management, scaling up for peaks.

### **Multichannel seller**

Avoid overselling, manage complex logistics, forecasting, inventory, fulfillment, and purchasing.

### **Amazon FBA or WFS seller**

Ship products to Amazon and Walmart warehouses to fulfill orders with FBA, MCF, and WFS.

### **3PL provider**

Manage and enable fulfillment for B2C/D2C brands as a third-party logistics provider.

### **Wholesale distributor**

Fulfill B2B orders and distribute goods or enable dropship on behalf of business partners.

## **Execute better. Learn faster. Scale smarter.**

Operate with greater control and efficiency while continuously capturing data that improves performance over time. Through the [Descartes Global Logistics Network™](/content/solutions/descartes-global-logistics-network/index.html) (GLN), every transaction, shipment, and workflow contributes to a broader system of shared intelligence.

## **Leverage modern, rapid-deployment tools for ecommerce logistics**

### **AI-driven inventory planning**

Automate intelligent demand forecasting and purchasing decisions.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/inventory-forecasting-software/index.html)

### **Inventory management**

Eliminate overselling your inventory with real-time multichannel sync.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/inventory-management/index.html)

### **Warehouse management**

Know every item's location and increase picking speed.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/warehouse-management/index.html)

### **Order management**

Centralize multichannel orders, automate, and simplify fulfillment.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/order-management/index.html)

### **Listing & catalog management**

Manage all ecommerce product listings and feeds in one place.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/multichannel-listing-catalog-management/index.html)

### **Purchase orders**

Automate replenishment and purchase order workflows.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/purchasing-software/index.html)

### **Multi-carrier shipping**

Automate workflows, print labels, and reduce shipping costs.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/shipping-software/index.html)

### **Warehouse management & shipping for NetSuite**

Purpose-built WMS and shipping solutions for NetSuite.

[Learn More](/content/solutions/ecommerce-shipping-fulfillment/oracle-netsuite/index.html)

## **Achieve proven results**

80% Increase in Pick Productivity

6x Revenue Growth

200% Cuts in Safety Stock

99% Fulfillment Accuracy

20% Lower Shipping Costs

## **Our customers love practical, easy-to-use logistics software**

### **Easy-to-implement WMS**

“I love the practicality of Descartes’ WMS solution and the ease with which you can implement it into direct use with a team of frontline associates. The only thing that provided more ease than the solution was the customer support and service of the team we worked with through the process.”

**Landon P. on [G2](https://www.g2.com/sellers/descartes-systems-group#profiles)**

### **Great product, excellent customer service**

“They offer a complete inventory solution with integrations to all the software I need. Their customer service is world-class. They are quick to help, and all the service people are very knowledgeable.”

**Ken S. on [G2](https://www.g2.com/products/descartes-finale-inventory/reviews)**

## **Why Descartes?**

Many software companies could help you manage ecommerce operations today.

Descartes is more than a software provider. We’re your connection to the trustworthy, inter-enterprise data you need in an increasingly AI-driven world.

## **Ecommerce seller success stories**

Brand Name Lighting Doubled Amazon Orders

[read success story about Brand Name Lighting Doubled Amazon Orders](/content/resources/knowledge-center/brand-name-lighting-doubled-amazon-orders-descartes-sellercloud/index.html)

Sterling Forever Improves Inventory Accuracy

[read success story about Sterling Forever Improves Inventory Accuracy](/content/resources/knowledge-center/sterling-forever-reduced-order-issues-80-descartes-sellercloud/index.html)

Scuba Choice Improved Inventory Accuracy

[read success story about Scuba Choice Improved Inventory Accuracy](/content/resources/knowledge-center/scuba-choice-improved-inventory-accuracy-and-minimized-errors-descartes/index.html)

### **Ready to improve execution and reduce costs?**

Request a demo to evaluate your current workflows, identify inefficiencies, and build a path toward more efficient, data-driven operations.

## **Ecommerce operations platform FAQs**

**What is ecommerce operations software?**

Ecommerce operations software connects inventory, orders, warehouse management, purchasing, forecasting, and shipping into a unified system. It helps automate workflows, reduce manual effort, and improve accuracy across fulfillment and logistics.

**How does AI fit into ecommerce operations?**

AI depends on high-quality operational data. By capturing clean, structured data in real time, ecommerce operations software enables better forecasting, smarter decision-making, and continuous optimization through AI models.

**Can ecommerce operations software reduce costs?**

Yes. By automating workflows, improving accuracy, and optimizing shipping decisions, businesses can reduce labor costs, minimize errors, and control operational spend more effectively.

**How does Descartes differ from other ecommerce technology providers?**

Descartes combines ecommerce operations software with the Descartes Global Logistics Network™, which captures real-time data from thousands of connected businesses. This enables network-driven insights and efficiencies that legacy systems cannot provide.

**Is this solution suitable for growing ecommerce businesses?**

Yes. The Descartes platform is designed to support businesses at different stages, from small operations to complex multichannel environments, enabling growth without proportional increases in headcount.