Customer Success for Transportation Management | Descartes
Customer Success for Transportation Management Solutions
See how businesses across industries are optimizing transportation operations, improving visibility, and driving growth with Descartes Transportation Management solutions.
How We Empower Our Customers to Succeed with Transportation Management
Great transportation management solutions start with understanding our customers, working closely together, and turning complexity into smarter, more efficient supply chains.
CHEMICALS
Nynas
"Using Descartes’ TMS, we’ve seen a 20% reduction in order revisions through better quality data and less manual work", says Rogier van Hoof. READ SUCCESS STORY
LOGISTICS
IDS
IDS, a leading 4PL provider, reduces costs and elevates customer experience with Descartes Transportation Management. READ SUCCESS STORY
METAL SUPPLY
Rea Magnet Wire
“The Descartes TMS has been instrumental in reducing our transportation spend and the low upfront costs were an added bonus", says - Brad Hood. READ SUCCESS STORY
COLD CHAIN LOGISTICS
Lone Cypress
Upon launch, Lone Cypress adopted Descartes MacroPoint for real-time shipment tracking and proactive customer communication. READ SUCCESS STORY
MANUFACTURING SERVICES
Ascentek
Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with Descartes TMS. READ SUCCESS STORY
3PL LOGISTICS
Yellow Diamond
With Descartes MacroPoint, customers can easily check the status of their load at any point during its journey. READ SUCCESS STORY
FREIGHT TRANSPORT
Swick Logistics
The Descartes solution streamlines Swick’s transportation processes, eliminates manual workflows and boosts productivity for teams in multiple locations. READ SUCCESS STORY
LOGISTICS SERVICES
TransportationOne
“Descartes MacroPoint provides accurate real-time load tracking updates that minimize operational pressure,” said Devashish Potdar, Sr. Product Manager. READ SUCCESS STORY
GROCERY RETAIL
Albertsons
The Descartes MacroPoint team fostered a collaborative partnership, interacting with Albertsons and its carriers to provide direction, resolve issues and improve shared processes. READ SUCCESS STORY
Nynas optimizes complex communications using Descartes Transportation Management System
By eliminating manual steps to communicate with multiple systems and transportation partners, businesses reduce the risk of inaccurate data, increase productivity and accelerate the movement of goods to customers. READ SUCCESS STORY
Our Customers Trust Our Transportation Management Solutions
LOGISTICS SERVICES
Lipsey Logistics
"Descartes MacroPoint dramatically improved carrier and ELD compliance within a short timeframe", says Kim Baldwin, Director of Ecommerce at Lipsey Logistics. READ SUCCESS STORY
FOOTWEAR MANUFACTURING
Caleres
The transportation management solution has resulted in faster and lower-cost store replenishment, precision tracking, highly-localized inventory control, and reduced product losses. READ SUCCESS STORY
OUTDOOR SPORTS
Slingshot Sports
The company streamlined fulfillment processes to support over 1000 orders per month. The results include reduced picking errors by 75% and Improved accuracy. READ SUCCESS STORY
STEEL MANUFACTURING
Leggett & Platt
"Descartes has brought us to another level where we now have a world class supply chain throughout the entire corporation”, Wayne Kaminski. READ SUCCESS STORY
ONLINE PHARMACY
CVS Pharmacy
By monitoring inventory movement and receiving automatic alerts, CVS is able to manage supply chain events and prevent order failures. READ SUCCESS STORY
UPCYCLING INGREDIENTS
Sanimax
Sanimax turned to a Descartes routing and planning solution - a supply chain management solution that had been used successfully by its U.S. counterparts for several years. READ SUCCESS STORY
LOGISTICS SERVICES
Freight Tec
The solution empowers Freight Tec to recruit, manage and support a broad community of agents from a single powerful platform, allowing the company to scale rapidly. READ SUCCESS STORY
LOGISTICS SERVICES
Bahr Transportation
Bahr streamlined carrier onboarding, invoicing, and payments while optimizing communication and collaboration within its carrier network with real-time visibility. READ SUCCESS STORY
OUTDOOR EQUIPMENT
Country Home
The company reports that time spent on freight audit and approval reduced from seven hours to 20 minutes a day and carrier invoice error rate reduced to less than 1%. READ SUCCESS STORY