# Descartes Broker & Forwarder Enterprise Systems ## Delivering Complete Operational Control with World-class Freight Forwarding Software Transforming in-house and agent operations by streamlining and optimizing shipment management, customs compliance, accounting, and customer relationship management. **Leading Companies Rely on Descartes to Accelerate Back-office Operations** ## Transforming Back-office Operations for Freight Forwarders Descartes forwarder back-office solution helps logistics service providers digitize processes to better coordinate shipments, clear customs, and create “stickier” client relationships. ## Our Deep Domain Expertise & Knowledge Set Descartes Apart With a comprehensive solution set, local support, and 30+ years of experience, Descartes is the industry leader in software for freight forwarders, Non-Vessel Operating Common Carriers (NVOCCs), and customs brokers. ## What Can Descartes Do for You? > "Descartes is so much more than software. It's about the people behind the software. Descartes' people understand the needs of trade, and they seek to position not just the needs of today, but the needs of tomorrow. And they work with us and our clients in a way that it feels like you're working with people instead of working with technology." > **-- Haley Shirtliffe, Director of Regulatory Affairs, GHY International** [WATCH THE VIDEO](https://video.descartes.com/watch/abmQLwdewHKzdmhqSnxoQ6) > “By integrating Descartes into our pricing ecosystem, we’ve cut rate processing times by 85%, with updates completed in under 48 hours. This allows us to deliver quotes with 99% pricing accuracy, ensuring our customers receive the most reliable freight rates. The solution has also helped Skypace achieve a 5% increase in accuracy on surcharges across 16 million rates." > **-- Vlad Nikalayeu, Chief Executive Officer, Skypace** [WATCH THE VIDEO](https://video.descartes.com/watch/QzRthsA87JwEgaDm8VqXN9) ## The Industry's Widest Array of Solutions for Freight Forwarders & Customs Brokers ### Shipment Management Synchronize and streamline global forwarding operations [Learn More](https://staging.descartes.com/solutions/broker-and-forwarder-enterprise-systems/shipment-management) ### Customs Compliance Meet customs declaration and security filing requirements to speed goods across borders [Learn More](https://staging.descartes.com/solutions/broker-and-forwarder-enterprise-systems/customs-compliance) ### Accounting and Billing Manage bottom line performance and cashflow across complex forwarding operations [Learn More](https://staging.descartes.com/solutions/broker-and-forwarder-enterprise-systems/accounting-and-billing) ### Warehousing and PO Management Gain better visibility and control of customer inventory and purchase orders [Learn More](https://staging.descartes.com/solutions/broker-and-forwarder-enterprise-systems/warehousing-and-po-management) ### Shipment Portal Web-based, multimodal, white-labelled customer freight status visibility portal [Learn More](https://staging.descartes.com/solutions/broker-and-forwarder-enterprise-systems/shipment-portal) ### Classification Better classify goods and help customers reduce duty spend [Learn More](https://staging.descartes.com/solutions/global-trade-intelligence/product-classification-and-duty-determination) ### Denied Party Screening Reduce the risk of transacting with denied, sanctioned, or restricted parties worldwide [Learn More](https://staging.descartes.com/solutions/global-trade-intelligence/denied-party-screening) ### Forwarder TMS Comprehensive management of your entire forwarding operations [Learn More](/content/solutions/broker-and-forwarder-enterprise-systems/forwarder-tms/index.html) ### Multimodal Shipment Tracking Achieve comprehensive status updates and visibility across multiple modes of transport [Learn More](/content/solutions/broker-and-forwarder-enterprise-systems/multimodal-shipment-tracking/index.html) ### Foreign Trade Zone (FTZ) Management Manage Foreign Trade Zone (FTZ) and bonded warehouse operations [Learn More](https://staging.descartes.com/solutions/customs-and-regulatory-compliance/foreign-trade-zone-ftz-management) ### Global Price Management Manage carrier rates and deliver customer quotes via one intuitive platform [Learn More](/content/solutions/broker-and-forwarder-enterprise-systems/global-price-management/index.html) ## Benefits **Our Comprehensive Reach Makes Descartes a Leading Solution for Forwarders & Customs Brokers** - 20-60% Productivity Improvement - 360° Control of Operations - 15% Labor Savings ## 2025 Forwarder/Broker Benchmark Study Results Descartes' benchmark report analyzes trends and strategies compiled from 434 global freight forwarders and customs brokers who weighed in on industry issues, strategies, tactics, and technology. [Get Your Copy](/content/lp/2025-bfes-survey-whitepaper/index.html) ## We're Top Ranked on G2 "Descartes greatly assists our customs compliance for cross-border shipments." "The support and helpdesk availability are great, and the staff is always there to assist when needed." "Everything I need is at my fingertips!" "It's a full suite of services for freight forwarding, from quoting to invoicing." "The program is easy to use and fast responding." [Read More on G2](https://www.g2.com/products/descartes-forwarder-enterprise-suite/reviews) ## Customer Success Stories ### GEODIS Read how GEODIS is using Descartes to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction. [read more](/content/resources/knowledge-center/geodis-freight-allocation-management/index.html) ### Hellman Worldwide Discover how Descartes is helping Hellman more rapidly book shipments, maintain carrier contract obligations, and improve customer satisfaction. [read more](/content/resources/knowledge-center/hellman-worldwide-logisitcs/index.html) ### Ocean Network Express Read how Descartes is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions. [read more](/content/resources/knowledge-center/customer-success-story-ocean-network-express-one/index.html) [Read More Success Stories](/content/customer-success?solutions=14%2B22/index.html) ## Ready to See Descartes Broker & Forwarder Enterprise System in Action? [Schedule a Demo](https://staging.descartes.com/solutions/broker-and-forwarder-enterprise-systems#form)