Customer Visibility for LSPs | Descartes
Advanced Ocean Shipment Tracking
Knowledge Center
Learn how Descartes Advanced Ocean Tracking can help minimize detention and demurrage charges
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Learn how detailed ocean status updates can automate processes and boost customer service.
Achieve Complete Ocean Shipment Tracking for Freight Forwarders & Customs Brokers
Gain Insight on the Location of All Shipments at Every Stage of the Ocean Journey with Any Bill of Lading (BoL)
Provide Customers with Continuous Status and ETA Updates
Buyer's Guide: What to Look for in a Best-In-Class Ocean Visibility Solution
Connect with 70+ Ocean Carriers & 500+ Ports/Terminals Worldwide
With 53% of Logistics Service Providers stating that better tracking and carrier connectivity is needed to improve efficiency, Descartes Advanced Ocean Tracking™ has you covered!
Providing Customers with On-demand Access to Shipment & Customs Clearance Status
Receive ocean status updates directly in forwarder back-office systems
Today’s customers expect to view the status of their shipments on-demand. They also want to know if a shipment has cleared customs, its security filing status, or if a shipment is at risk of a delay. Descartes Customer Visibility for LSPs provides on-demand, web-based access of shipment statuses across all modes of transport including ocean visibility and air visibility. Customers can access their ocean shipment tracking status from any device all in a secure, white-labelled format. Descartes ocean freight tracking is changing how LSPs provide customer visibility to drive-up service levels and better compete.
Delivering smarter solutions for nearly 100,000 customers and 85,000 contract carriers
C.H. Robinson uses Descartes to populate internal systems with carrier data
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Why Logistics Service Providers (LSPs) Use Descartes Advanced Ocean Freight Visibility Technology
Reduce Labor to Track Containers
Simple setup of a container number and Bill of Lading (BoL) will power updates for 90 days
Consolidate Carrier, Port Data
Receive all status information in one centralized portal without individual carrier set-up
Integrate with Back-office Systems
Drive the shipment workflow with data feeding directly into existing platforms
Reduce Detention & Demurrage Fees
Date-stamped in-gating status can help reduce carrier fees
Visibility to Any Bill of Lading
Achieve full visibility without being mentioned on a BOL
Customer Visibility
Provide customers with shipment status & locations as well as customs status updates
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The Descartes Difference
Descartes allows logistics service providers to connect to the broadest range of carriers and ports worldwide. It is our deep domain expertise and enriched data set as part of the Descartes Global Logistics Network™ that sets Descartes apart.
Achieve superior event management and provide customers with more robust ocean shipment status alerts with Descartes Advanced Ocean Tracking. Seamlessly add-on services, such as customs brokerage and shipment management, as business expands.
Expanding into New Industries with Descartes Advanced Ocean Container Visibility Solution
Consolidating Ocean Carrier Updates to Deliver Exceptional Customer Service
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Exceeding Customer Expectations with Descartes Sea Cargo Tracking Solution
Improving Efficiency with Descartes Advanced Ocean Tracking
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