Broker and Forwarder Enterprise Systems | Descartes
Descartes Broker & Forwarder Enterprise Systems
Delivering Complete Operational Control with World-class Freight Forwarding Software
Transforming in-house and agent operations by streamlining and optimizing shipment management, customs compliance, and accounting
Leading Companies Rely on Descartes to Accelerate Back-office Operations
Transforming Back-office Operations for Freight Forwarders
Descartes forwarder back-office solution helps logistics service providers digitize processes to better coordinate shipments, clear customs, and create “stickier” client relationships.
Our Deep Domain Expertise & Knowledge Set Descartes Apart
With a comprehensive solution set, local support, and 30+ years of experience, Descartes is the industry leader in software for freight forwarders, Non-Vessel Operating Common Carriers (NVOCCs), and customs brokers.
What Can Descartes Do for You?
"Descartes is so much more than software. It's about the people behind the software. Descartes' people understand the needs of trade, and they seek to position not just the needs of today, but the needs of tomorrow. And they work with us and our clients in a way that it feels like you're working with people instead of working with technology." **
- Haley Shirtliffe, Director of Regulatory Affairs, GHY International**
“By integrating Descartes into our pricing ecosystem, we’ve cut rate processing times by 85%, with updates completed in under 48 hours. This allows us to deliver quotes with 99% pricing accuracy, ensuring our customers receive the most reliable freight rates. The solution has also helped Skypace achieve a 5% increase in accuracy on surcharges across 16 million rates." **
- Vlad Nikalayeu, Chief Executive Officer, Skypace**
Our Range of Solutions Make Descartes a Popular Choice of World-class Freight Forwarding Software
Shipment Management
Synchronize and streamline global forwarding operations
Learn More about Shipment Management
Customs Compliance
Meet customs declaration and security filing requirements to speed goods across borders
Learn More about Customs Compliance
Accounting and Billing
Manage bottom line performance and cashflow across complex forwarding operations
Learn More about Accounting and Billing
Warehousing and PO Management
Gain better visibility and control of customer inventory and purchase orders
Learn More about Warehousing and PO Management
Shipment Portal
Web-based, multimodal, white-labelled customer freight status visibility portal
Learn More about Shipment Portal
Classification
Better classify goods and help customers reduce duty spend
Learn More about Classification
Denied Party Screening
Reduce the risk of transacting with denied, sanctioned, or restricted parties worldwide
Learn More about Denied Party Screening
Forwarder TMS
Comprehensive management of your entire forwarding operations
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Multimodal Shipment Tracking
Achieve comprehensive status updates and visibility across multiple modes of transport
Learn More about Multimodal Shipment Tracking
Foreign Trade Zone (FTZ) Management
Manage Foreign Trade Zone (FTZ) and bonded warehouse operations
Learn More about Foreign Trade Zone (FTZ) Management
Global Price Management
Manage carrier rates and deliver customer quotes via one intuitive platform
Learn More about Global Price Management
Benefits
Our Comprehensive Reach Makes Descartes a Leading Solution for Forwarders & Customs Brokers
- 20-60% Productivity Improvement
- 360° Control of Operations
- 15% Labor Savings
2025 Forwarder/Broker Benchmark Study Results
Descartes' benchmark report analyzes trends and strategies compiled from 434 global freight forwarders and customs brokers who weighed in on industry issues, strategies, tactics, and technology.
We're Top Ranked on G2
" Descartes greatly assists our customs compliance for cross-border shipments."
"The support and helpdesk availability are great, and the staff is always there to assist when needed."
"Everything I need is at my fingertips!"
"It's a full suite of services for freight forwarding, from quoting to invoicing."
"The program is easy to use and fast responding."
Read More on G2
Customer Success Stories
GEODIS
Read how GEODIS is using Descartes to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
read more about GEODIS
Hellman Worldwide
Discover how Descartes is helping Hellman more rapidly book shipments, maintain carrier contract obligations, and improve customer satisfaction.
read more about Hellman Worldwide
Ocean Network Express
Read how Descartes is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
read more about Ocean Network Express