Multichannel Inventory & Order Management | Descartes
Multichannel Inventory and Order Management Software
Multichannel sellers often spend too much time manually updating inventory and deciding where to ship orders from. This results in overselling, cancelled or late orders, and rising costs. Descartes offers all-in-one multichannel inventory management (IMS) and order management systems (OMS) to help.
The best businesses rely on Descartes to manage inventory and orders
Prevent overselling and inaccurate inventory across channels
No more manually updating inventory on each platform. An inventory management system keeps track of what you have and where you have it. Automatically reserve inventory when an order is created and never oversell again.
Centralize order management and stop updating multiple systems
Automatically import orders from all sales channels to expertly update shipping and tracking information in one place. No more logging into multiple platforms to process orders, update inventory, or track shipments.
Automate fulfillment and deciding which location to ship from
Set up business rules to automate fulfillment location decisions, update shipping services, and split orders to save shipping costs. Keep your delivery promise with our order rule engine and custom plugins.
What can Descartes do for you?
Complete Control over Your Inventory | Inventory Management | The Descartes Sellercloud Difference - YouTube
Tap to unmute
Complete Control over Your Inventory | Inventory Management | The Descartes Sellercloud Difference Sellercloud
Reduce operational complexity
Simplify multichannel ecommerce by simultaneously updating inventory and orders in real time.
Ensure marketplace compliance
Only sell items you have in stock and keep your order cancellation rate marketplace-compliant.
Help grow your business
Add more sales channels and SKUs without losing control of inventory visibility or orders.
All-in-one inventory and order management tools
Sync everything in one place
Keep your inventory levels synchronized across all channels, marketplaces and shopping carts.
Manage multiple warehouses
Easily move and track inventory between bins, brick-and-mortar locations, and warehouses.
Complete inventory tracking
Know where everything is, from receiving to shipping. Easily track your inventory throughout its lifecycle.
Custom inventory calculations
Set strictly defined rules for calculating the optimal quantity you need on your channels.
Create kits and bundles
List multiple items as a kit and bind all products' inventories to prevent overselling of components.
Reserve inventory for special use
Keep a specific amount of stock reserved for preferred channels and special promotions.
Automate inventory planning
Never run out of stock. Use predictive purchasing and alerts to prevent backorders and late shipments.
Predictive restocking for FBA
We tell you the quantity to restock based on past sales and current Fulfillment by Amazon (FBA) inventory.
Update inventory from vendor feeds
Vendor feeds can be automatically imported and synced with your catalog and inventory levels.
Achieve proven results
70%
Less Time Spent on Manual Work
6x
Revenue Growth
75%
Less Order Cancellations
200%
Cuts in Safety Stock
99%
Fulfillment Accuracy
2x multichannel ecommerce growth
“[Descartes] Sellercloud allowed us to grow, including almost doubling the number of channels that we used to be on in our previous system, as well as handling the increased amount of order flow and requirements. I am confident that Sellercloud can help us continue to grow with adding new channels and handling our additional order volume.”
Sharon Leckron, Senior VP of Channel Development, CPG.IO
Read Success Story
Which inventory and order management system is best for you?
Best for multichannel Amazon and Walmart sellers
Descartes Sellercloud™ is an ecommerce operations platform that helps businesses manage orders across major channels like Amazon, Walmart, and many others. It centralizes orders, inventory, listings, and fulfillment workflows in a single interface, automatically imports orders from all channels, and enables powerful workflow automation to help businesses manage complex operations at scale.
Learn More
Best for multichannel Shopify brands
Descartes Finale™ is a cloud-based solution designed for Shopify and DTC sellers that need to process multichannel orders efficiently while maintaining inventory and warehouse accuracy. It helps teams streamline order workflows, reduce errors, and improve fulfillment speed as they grow.
Learn More
Our customers are masters of multichannel management
Managing seven ecommerce sites
“We’ve been using [Descartes Sellercloud] since 2017 and still going strong. I’m able to manage all my platforms in one place. I can set things up once and just post from Sellercloud instead of having to navigate seven separate sites. More time efficient. We have seven online stores and are still working on growing. Sellercloud allows us to keep our inventory set and separated so that we can manage all sites simultaneously.”
Increasing our channel presence
“We have seen massive growth since we implemented [Descartes] SellerCloud, and we are able to work more efficiently than ever before. When I say we have seen massive growth, I mean we have seen our sales about double where they were before we implemented SellerCloud. Though there are other factors that have contributed to this, one of the biggest factors has been our ability to increase our channel presence. Moreover, we are able to meet our increased production demands without a substantial increase in our HR overhead.”
Customer success stories
Brand Name Lighting
Brand Name Lighting doubled Amazon orders and expanded beyond Amazon with Descartes Sellercloud for centralized inventory and ecommerce operations.
read success storyabout Brand Name Lighting
Sterling Forever Improves Inventory Accuracy
Sterling Forever reduced order issues by 80%, improved inventory accuracy, and scaled to 15,000+ SKUs with Descartes Sellercloud.
read success storyabout Sterling Forever Improves Inventory Accuracy
Scuba Choice Improved Inventory Accuracy
Scuba Choice Improved Inventory Accuracy and Minimized Errors with Descartes Sellercloud.
read success storyabout Scuba Choice Improved Inventory Accuracy
Looking to stop overselling your inventory?
By leveraging multichannel inventory management software, businesses can automatically sync inventory on all sales channels and stop overselling.
Speak to an Expert
Featured inventory & order management content
Apply the Inventory Turnover Formula
Inventory turnover is a ‘sweet spot’ metric. If it’s too high or too low, you likely have an issue. Here’s how to assess your business.
Learn Moreabout Apply the Inventory Turnover Formula
How to Eliminate Overselling in Ecommerce
Understand overselling, its causes, how to prevent it, and how the Descartes inventory management system can help.
Learn Moreabout How to Eliminate Overselling in Ecommerce
How to Sell Excess Inventory and Make a Profit
Excess inventory can cut into your bottom line. Here are ways to profit from burdensome inventory and reduce risk exposure.
Learn Moreabout How to Sell Excess Inventory and Make a Profit
Multichannel ecommerce software FAQs
What is a multichannel order management system?
A multichannel order management system (OMS) is software that centralizes orders from multiple online sales channels to streamline and automate order processing. It replaces manual processes, such as double data entry and toggling between platforms to process orders. Benefits include increased efficiency, fewer errors, and faster order fulfillment.
What is the best multichannel order management software?
Katana, Descartes Finale, and Brightpearl are popular order management platforms for high-growth multichannel Shopify brands. Amazon Seller Central, Descartes Sellercloud, and Extensiv are top solutions for multichannel Amazon and Walmart sellers. High-volume brands should consider Descartes Peoplevox, ShipHero, or Mintsoft for order management. Enterprise-level businesses typically use ERP solutions like Oracle NetSuite.
Which Descartes product is right for my multichannel ecommerce business?
Descartes offers multichannel inventory and order management capabilities through all-in-one ecommerce operations platforms: Descartes Sellercloud (Amazon and Walmart sellers), Descartes Peoplevox™ (high-volume D2C brands), and Descartes Finale (growing Shopify brands). Descartes ShipRush™ parcel shipping software also has built-in order management features for small businesses. All solutions help businesses manage orders from multiple sales channels, automate fulfillment workflows, and maintain accurate order tracking across their operations.
How much do Descartes all-in-one ecommerce solutions cost?
Pricing for all-in-one platforms ranges from $499 to $2,000+ monthly, depending on the solution, order volume, integrations, and add-ons. Businesses typically receive customized pricing based on their operational needs. Contact Descartes to request a quote tailored to your order management workflows.
Will Descartes solutions integrate with my marketplaces and sales channels?
Yes. Descartes’ multichannel solutions integrate with Shopify, Amazon, eBay, Walmart, BigCommerce, Etsy, WooCommerce, and up to 350+ ecommerce platforms, marketplaces, ERPs, and fulfillment tools. This helps centralize orders from all sales channels, keep data in sync, and simplify multichannel inventory and order management from a single system.
Can Descartes multichannel platforms also manage warehouse workflows?
Yes. Descartes Sellercloud, Descartes Finale, Descartes Peoplevox, and Descartes pixi™ platforms all include warehouse management software. With barcode scanning, picking workflows, and dynamic storage, they allow you to optimize fulfillment, maintain accurate inventory, and ensure efficient order processing as your operations scale.