Broker and Forwarder Enterprise Systems | Descartes
Descartes Broker & Forwarder Enterprise Systems
Delivering Complete Operational Control with World-class Freight Forwarding Software
Transforming in-house and agent operations by streamlining and optimizing shipment management, customs compliance, accounting, and customer relationship management.
Leading Companies Rely on Descartes to Accelerate Back-office Operations
Transforming Back-office Operations for Freight Forwarders
Descartes forwarder back-office solution helps logistics service providers digitize processes to better coordinate shipments, clear customs, and create “stickier” client relationships.
Our Deep Domain Expertise & Knowledge Set Descartes Apart
With a comprehensive solution set, local support, and 30+ years of experience, Descartes is the industry leader in software for freight forwarders, Non-Vessel Operating Common Carriers (NVOCCs), and customs brokers.
What Can Descartes Do for You?
"Descartes is so much more than software. It's about the people behind the software. Descartes' people understand the needs of trade, and they seek to position not just the needs of today, but the needs of tomorrow. And they work with us and our clients in a way that it feels like you're working with people instead of working with technology." -- Haley Shirtliffe, Director of Regulatory Affairs, GHY International
“By integrating Descartes into our pricing ecosystem, we’ve cut rate processing times by 85%, with updates completed in under 48 hours. This allows us to deliver quotes with 99% pricing accuracy, ensuring our customers receive the most reliable freight rates. The solution has also helped Skypace achieve a 5% increase in accuracy on surcharges across 16 million rates." -- Vlad Nikalayeu, Chief Executive Officer, Skypace
The Industry's Widest Array of Solutions for Freight Forwarders & Customs Brokers
Shipment Management
Synchronize and streamline global forwarding operations
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Customs Compliance
Meet customs declaration and security filing requirements to speed goods across borders
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Accounting and Billing
Manage bottom line performance and cashflow across complex forwarding operations
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Warehousing and PO Management
Gain better visibility and control of customer inventory and purchase orders
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Shipment Portal
Web-based, multimodal, white-labelled customer freight status visibility portal
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Classification
Better classify goods and help customers reduce duty spend
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Denied Party Screening
Reduce the risk of transacting with denied, sanctioned, or restricted parties worldwide
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Forwarder TMS
Comprehensive management of your entire forwarding operations
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Multimodal Shipment Tracking
Achieve comprehensive status updates and visibility across multiple modes of transport
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Foreign Trade Zone (FTZ) Management
Manage Foreign Trade Zone (FTZ) and bonded warehouse operations
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Global Price Management
Manage carrier rates and deliver customer quotes via one intuitive platform
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Benefits
Our Comprehensive Reach Makes Descartes a Leading Solution for Forwarders & Customs Brokers
- 20-60% Productivity Improvement
- 360° Control of Operations
- 15% Labor Savings
2025 Forwarder/Broker Benchmark Study Results
Descartes' benchmark report analyzes trends and strategies compiled from 434 global freight forwarders and customs brokers who weighed in on industry issues, strategies, tactics, and technology.
We're Top Ranked on G2
"Descartes greatly assists our customs compliance for cross-border shipments."
"The support and helpdesk availability are great, and the staff is always there to assist when needed."
"Everything I need is at my fingertips!"
"It's a full suite of services for freight forwarding, from quoting to invoicing."
"The program is easy to use and fast responding."
Customer Success Stories
GEODIS
Read how GEODIS is using Descartes to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
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Hellman Worldwide
Discover how Descartes is helping Hellman more rapidly book shipments, maintain carrier contract obligations, and improve customer satisfaction.
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Ocean Network Express
Read how Descartes is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
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