Customer Visibility for Logistics Service Providers | Descartes
Customer Visibility for Logistics Service Providers
Knowledge Center
Learn more about Descartes solutions for Logistics Service Providers
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Buyer’s Guide
Read how to provide customer visibility to ocean shipment statuses
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Helping Logistics Service Providers Better Connect with Customers with Online Client-facing Visibility
Why Use Descartes Customer Visibility for LSPs?
Improve Service
Enable customers to check status updates on-demand
Free-up Labor
Reallocate labor to exception management and premier service
Grow Business
Deploy available resources to expand business to grow the bottom line
Connect Systems
Updates seamlessly flow from internal systems to customer-facing platforms
Automatically Track Ocean Shipments with Seamless Connectivity to Carriers
Today’s customers expect to view the status of their shipments on-demand. They also want to know if a shipment has cleared customs, its security filing status, or if a shipment is at risk of a delay. Descartes Customer Visibility for LSPs provides on-demand, web-based access to shipment statuses for ocean and air shipments as well as inland moves. Customers can access their shipment status from any device all in a secure, white-labelled format. Descartes is changing how LSPs provide customer visibility to drive-up service levels and better compete.
Learn how John S. James Co., a leading international freight forwarder and customs house broker, is providing its customer base with real-time visibility and improving operational efficiency using Descartes